Technician Manager (Remote)

BootsandMortar is hiring a Remote Technician Manager.
**Responsibilities**:- Coordinate requests from customers — including special projects, tasks, and vendor scheduling — and assign them to field technicians.
- Update customers' ticketing and property management systems (e.g., entering notes, processing move-outs, and marking units as rentable or unrentable).
- Assign and track tasks for field technicians.
- Monitor technicians' tasks to ensure they are arriving on schedule and completing assigned work.Coordinate with them on any necessary rescheduling or adjustments.
- Take calls from technicians and provide support — helping them resolve issues, ensuring they have materials and supplies, and addressing any other challenges.
- Conduct regular check-ins with customers to ensure they feel supported and have everything they need.
**Requirements**:- Must be very comfortable using computers and software.A computer skills test will be given during the interv...