Found Description
We’re looking for a detail-oriented Technical Writer to create and maintain clear, structured documentation including SOPs and Knowledge Base articles. Key Responsibilities Develop and update SOPs & KB content Work with SMEs to simplify complex information Ensure documentation quality, consistency, and usability What we’re looking for: Experience in technical writing/documentation (3 - 5 years) Familiarity with tools like MS Office, ServiceNow, or SharePoint Required Skills and Experience: Content Creation & Updates: Research, design, write, and maintain high-quality SOPs, user guides, release notes, and internal KB articles. Lifecycle Management: Regularly audit the existing document repository to archive outdated information and ensure all content reflects current systems and policies. Simplification: Translate intricate technical workflows, engineering notes, and compliance requirements into easy-to-understand, step-by-step instructions. Soft Skills: Strong communication and documen...