Found Description
Position Summary
Managed Services Team Leader will be responsible for leading, motivating, and overseeing the day-to-day management of a team of Managed Service Support System Engineers; ensuring that the team provides a first-class service to ITBD’s onshore Clients when dealing with and resolving a variety of managed service inquiries.
This is a very customer-focused, hands-on role where the Team Leader will be expected to handle and resolve customer issues as well as undertake the day-to-day
management aspects that the post requires.
Education and Qualifications
>=8 years of IT or related domain.
Excellent written and verbal communication skills.
Education: Graduate (Any stream) preferably in computer science or related field.
Experience with Managed Service Providers or MSP platform companies
Responsibilities
Co-ordinate and manage the day-to-day activities of the team by monitoring and managing the distribution of the daily workload evenly ...
Managed Services Team Leader will be responsible for leading, motivating, and overseeing the day-to-day management of a team of Managed Service Support System Engineers; ensuring that the team provides a first-class service to ITBD’s onshore Clients when dealing with and resolving a variety of managed service inquiries.
This is a very customer-focused, hands-on role where the Team Leader will be expected to handle and resolve customer issues as well as undertake the day-to-day
management aspects that the post requires.
Education and Qualifications
>=8 years of IT or related domain.
Excellent written and verbal communication skills.
Education: Graduate (Any stream) preferably in computer science or related field.
Experience with Managed Service Providers or MSP platform companies
Responsibilities
Co-ordinate and manage the day-to-day activities of the team by monitoring and managing the distribution of the daily workload evenly ...
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