Technical Support Technician at Artemis Gold

Take your technical career to the next level at Artemis Gold as a Technical Support Technician at the Blackwater site. Deliver exceptional IT support and ensure robust technology infrastructure.

In this vital role, you will engage with users to troubleshoot and resolve IT issues while enforcing security protocols across the company's systems. A commitment to customer service and technical proficiency are essential for success in this position.

Key Responsibilities:
• Address IT support requests from staff across locations
• Document and manage IT asset records diligently
• Implement preventive measures to avoid system issues
• Collaborate in IT projects for system enhancements
• Guide users with effective documentation and resources

Requirements:
• Degree/diploma in IT or related field
• Three years of experience in IT service support
• Strong skills in Windows OS troubleshooting
• Experience w...