Technical Support Team Lead — Fintech & SaaS Expert

Tipalti, a fintech leader based in Medellín, Colombia, is seeking a Customer Support Team Lead to supervise technical support engineers and manage escalated customer issues. You will drive team performance through effective coaching and foster collaboration across departments.

The ideal candidate will possess a bachelor's degree in a business-related field, with extensive experience in technical support and a strong background in project management.

Excellent English communication skills and problem-solving abilities are essential for success in this role, which offers a dynamic and fast-paced work environment.