Technical Support Specialist (Tier 1/2)

A leading technology services company in Midrand is seeking a Technical Officer to provide first- and second-line support to customers. The role involves managing service tickets, troubleshooting connectivity issues, and maintaining customer satisfaction. Essential qualifications include Matric and basic IT knowledge, while certifications like CCNA are advantageous. Candidates must have strong communication skills and a customer-focused mindset. This role offers opportunities for skill development in a supportive team environment.
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