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Business Unit: Level Measurement Solutions
Responsibilities
- Process, prioritize, answer customer and sales representative’s emails and telephone calls providing world class service.
- Troubleshoot product related issues.
- Perform testing functions.
- Prepare and monitor various documents sent to customers.
- Enter and manage support cases into the business system related to customer inquiries.
- Work directly and collaboratively with sales, product management, engineering, service, and other internal support to resolve and/ or escalate customer issues and concerns.
- Work with quotations to help prepare technical bids.
- Perform in-house product/ technical training for a variety of audiences including sales representatives, customers, and AMETEK LMS team members.
Qualifications
- Bachelor's Degree or technical diploma in instrumen...