Found Description
The Technical Support Specialist – Network is responsible for monitoring, maintaining, and supporting the organization's network infrastructure to ensure continuous, reliable, and secure business operations across all sites and locations.
The role works closely with the Network Administration, Server and Security Team in identifying, mitigating, and resolving network-related incidents, as well as supporting ongoing infrastructure and security initiatives
The Employee will:
Network Operation and Support:
- Monitor network performance and availability across all sites
- Provide Level 1–2 support for network-related incidents and requests
- Troubleshoot connectivity, performance, and access issues
- Escalate complex issues to senior network administrators when necessary
Network Implementation and Maintenance:
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