Found Description
What You'll Do
- Mandarin Support works in a fast-paced, demanding technical customer support centre environment that requires timely solutions to complex technical problems, often of a critical nature to the customer.
- As a technical support specialist for Teradata's Base Support team, you will perform troubleshooting activities, and assist in communicating the solution to the customer.
- You will develop and maintain a working knowledge of current hardware, software, firmware, processes, and tools.
- You are required to have both strong technical and interpersonal skills.
- The work environment requires 24x7 coverage which is achieved via follow the sub-Model, on-call rotations, and extended hours, as needed, to accommodate customer needs.
- This position will also be supporting international customers in Taiwan for after hours and the ability to be proficient in English is a must.
- Custome...
Ready to Apply?
Submit your application for Technical Support Specialist- Mandarin Support (Tijuana) at Link-Worldwide
Apply Now