Technical Support Specialist in Training

Join Desjardins as a Technician to drive training excellence and support complex technical needs. Collaborate to enhance training logistics and ensure effective delivery.

In this role as a Technical Support Specialist, you will assist in evaluating training needs while researching and analyzing information management. Your expertise in tailoring solutions and providing discipline-specific support will be crucial to our unit’s initiatives. You will help maintain operational standards and ensure quality assurance throughout the product delivery process.

Key Responsibilities:
• Assist as a technical resource for complex operational challenges
• Evaluate and validate training approaches and tools
• Conduct research and develop action plans for specialized studies
• Implement and support software and automated processes
• Write technical notes to develop team capabilities

Requirements:
• College diploma in a related ...