Found Description
Elevate your career with Dayforce as a Customer Support Technical Specialist III. This role focuses on delivering B2B application support for clients using Dayforce Time & Attendance.
As a seasoned Customer Support Technical Specialist III at Dayforce, you'll provide expert application support and collaborate closely with clients. Your technical troubleshooting abilities, combined with strong communication, will ensure high client satisfaction. In this pivotal role, you will utilize your problem-solving skills and market knowledge to guide clients effectively.
Key Responsibilities:
• Complete workforce management system inquiries
• Respond to incidents meeting SLA requirements
• Manage projects while focusing on client impact
• Develop expertise in product offerings
• Produce training materials for client knowledge
Requirements:
• Strong customer service abilities required
• Proficient in Microsoft Office Suite
• Excellent command of English, both spoke...
As a seasoned Customer Support Technical Specialist III at Dayforce, you'll provide expert application support and collaborate closely with clients. Your technical troubleshooting abilities, combined with strong communication, will ensure high client satisfaction. In this pivotal role, you will utilize your problem-solving skills and market knowledge to guide clients effectively.
Key Responsibilities:
• Complete workforce management system inquiries
• Respond to incidents meeting SLA requirements
• Manage projects while focusing on client impact
• Develop expertise in product offerings
• Produce training materials for client knowledge
Requirements:
• Strong customer service abilities required
• Proficient in Microsoft Office Suite
• Excellent command of English, both spoke...
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