Technical Support Specialist for Consulting Team

Become a Technical Support Specialist within our consulting team based in Montreal, with onsite requirements in Cambridge. Your primary role will be to provide superior support to employees.
This role emphasizes the importance of communication and customer service. You will manage asset lifecycle processes while offering first-level support on technical issues, which may involve travel to our Mississauga location. Your ability to work in a collaborative team will be key.
Key Responsibilities:
• Provide first-level support to onsite and remote employees
• Oversee asset configuration, deployment, and decommissioning
• Troubleshoot technical issues efficiently
• Contribute to Microsoft Suite and Cloud services
• Assist in asset management and related tasks
Requirements:
• Excellent written and verbal communication skills
• Strong customer service acumen and support skills
• Proficiency in Microsoft Business and Cloud applications
• Effective multitaskin...