Technical Support Specialist - Fast, Empathetic Solutions

Sovos is seeking a Technical Support Specialist based in Santiago. This role serves as a crucial link between our SaaS platform and customers, ensuring swift resolution of technical issues. You will respond to support tickets, troubleshoot software problems, and provide customer training.

The ideal candidate should have a strong technical aptitude, excellent communication skills, and experience with ticketing systems. The position offers flexible time-off and comprehensive health benefits.