Found Description
Join Fidelity Canada as a Technical Support Specialist focusing on Desktop Services. Deliver high-level support to ensure that computing environments run seamlessly for users across Canada.
In this vital role, you will provide expert IT support and manage devices with Microsoft tools like SCCM and JAMF Pro. Your ability to troubleshoot complex issues will be essential in maintaining optimal performance for desktops, laptops, and mobile devices. The position is ideal for motivated individuals who thrive under pressure.
Key Responsibilities:
• Provide exemplary support to business-critical Executives
• Resolve incident tickets efficiently using technical skills
• Manage devices with advanced tools such as Intune and JAMF Pro
• Configure and maintain PCs for optimal performance
• Expertly handle software installations and troubleshooting
Requirements:
• University degree or college diploma in Computer Science
...
In this vital role, you will provide expert IT support and manage devices with Microsoft tools like SCCM and JAMF Pro. Your ability to troubleshoot complex issues will be essential in maintaining optimal performance for desktops, laptops, and mobile devices. The position is ideal for motivated individuals who thrive under pressure.
Key Responsibilities:
• Provide exemplary support to business-critical Executives
• Resolve incident tickets efficiently using technical skills
• Manage devices with advanced tools such as Intune and JAMF Pro
• Configure and maintain PCs for optimal performance
• Expertly handle software installations and troubleshooting
Requirements:
• University degree or college diploma in Computer Science
...
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