Found Description
Experteer Overview
Usted podría ser el solicitante perfecto para este trabajo. Lea toda la información asociada y asegúrese de presentar su candidatura.
As a Digital Support Technical Support Specialist, you will handle Tier II investigations and advanced troubleshooting for Autodesk Forma products. You will work closely with Engineering, Product, and Customer Success to resolve complex customer issues, contribute to knowledge resources, and drive continuous improvement. You’ll communicate clearly with customers and internal teams, translating technical findings into actionable insights. This role offers impact by improving product quality and support efficiency within a global, cross-functional team.
Compensaciones / Beneficios
• Investigate and troubleshoot complex cloud-based, web, and mobile issues with root-cause analysis
• Identify defects and workflow gaps; provide clear reproduction steps for engineering investigations
• Maintain accurate case documentation a...
Usted podría ser el solicitante perfecto para este trabajo. Lea toda la información asociada y asegúrese de presentar su candidatura.
As a Digital Support Technical Support Specialist, you will handle Tier II investigations and advanced troubleshooting for Autodesk Forma products. You will work closely with Engineering, Product, and Customer Success to resolve complex customer issues, contribute to knowledge resources, and drive continuous improvement. You’ll communicate clearly with customers and internal teams, translating technical findings into actionable insights. This role offers impact by improving product quality and support efficiency within a global, cross-functional team.
Compensaciones / Beneficios
• Investigate and troubleshoot complex cloud-based, web, and mobile issues with root-cause analysis
• Identify defects and workflow gaps; provide clear reproduction steps for engineering investigations
• Maintain accurate case documentation a...