Found Description
Become a Technical Support Specialist at Humber River Health, providing essential first-level support in IT assistance. Help rectify technical issues for hospital staff and enhance service delivery. This full time role sits within the Information Systems & Telecommunications group.
Responsibilities
- Manage IT support requests professionally and efficiently
- Troubleshoot issues across diverse computer systems
- Log requests into a centralized ticketing system
- Develop and deliver training materials for users
- Support after-hours technical needs as needed
Qualifications
- Diploma in health or computer technology related field
- Minimum 3 years of experience in IT Service Desk roles
- Proficiency in Microsoft Windows operating systems
- Solid troubleshooting skills for hardware and email systems
- Commitment to customer service excellence
Bring your IT support exper...
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