Found Description
Become a Technical Support Specialist at Humber River Health, providing essential first-level support in IT assistance. Help rectify technical issues for hospital staff and enhance service delivery.
This full-time role sits within the Information Systems & Telecommunications group. Your primary responsibilities will include tackling hardware, software, and telecommunication problems encountered by staff, physicians, and volunteers. You will also play a crucial role in escalating unresolved issues and providing user training.
Key Responsibilities:
• Manage IT support requests professionally and efficiently
• Troubleshoot issues across diverse computer systems
• Log requests into a centralized ticketing system
• Develop and deliver training materials for users
• Support after-hours technical needs as needed
Requirements:
• Diploma in health or computer technology related field
• Minimum 3 years of experience in IT Service Desk roles
• Proficiency in Micro...
This full-time role sits within the Information Systems & Telecommunications group. Your primary responsibilities will include tackling hardware, software, and telecommunication problems encountered by staff, physicians, and volunteers. You will also play a crucial role in escalating unresolved issues and providing user training.
Key Responsibilities:
• Manage IT support requests professionally and efficiently
• Troubleshoot issues across diverse computer systems
• Log requests into a centralized ticketing system
• Develop and deliver training materials for users
• Support after-hours technical needs as needed
Requirements:
• Diploma in health or computer technology related field
• Minimum 3 years of experience in IT Service Desk roles
• Proficiency in Micro...
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