Technical Support Specialist at AESSEAL

Elevate your career with AESSEAL as a Technical Support Specialist. This hybrid role focuses on providing technical assistance, managing customer accounts, and ensuring repair process satisfaction.
In this position, you will interact directly with customers while addressing their technical inquiries and fulfilling their requirements. Your skills in SQL and programming, combined with at least 1-3 years of related experience, will help you support efficient order management and maintain strong relationships with clients and engineering teams. Join a workplace where technical expertise meets customer service.
Key Responsibilities:
• Serve as the main contact for technical inquiries
• Initiate and enter customer orders accurately
• Prepare detailed technical quotes for repair services
• Collaborate with engineering on failure analysis
• Manage customer accounts and billing processes
Requirements:
• Diploma or degree in Computer Science preferred
• 1–3 years of...