Technical Support Representative (Paid Training + HMO Day 1)

Salary and Benefits

Up to ₱23,000 monthly basic salary

Competitive compensation package

Performance-based incentives

Paid training from Day 1

Career growth and promotion opportunities

Supportive and collaborative work environment

Government-mandated benefits

13th Month Pay



Key Responsibilities

Respond to customer inquiries via phone, chat, or email

Troubleshoot software, hardware, internet, and connectivity issues

Guide customers through step-by-step technical solutions

Resolve technical and service-related concerns efficiently

Document customer interactions, troubleshooting steps, and resolutions accurately

Escalate unresolved or complex issues to the appropriate support teams

Maintain high customer satisfaction and quality standards

Meet productivity, attendance, and performance targets



Qualifications

High School Graduate (Old Curriculum...