Found Description
Position
Technical Support Representative
Work Setup
Hybrid | Night shift
Location
Eastwood, Quezon City
Benefits
- Competitive rewards: above-market compensation, healthcare coverage on day one, dependents covered, paid time-off with cash conversion, group life insurance, and performance bonuses
- Collaborative spirit: positive work environment with company-sponsored events and activities
- Work-life harmony: flexible work arrangements
- Career growth: continuous learning and advancement opportunities
- Inclusive teamwork: diverse and inclusive culture
Role Overview
- Support clients across multiple products
- Serve as the initial point of contact for customer support issues
- Manage the entire lifecycle of support cases
- Log and track issues in the support ticketing system (SalesForce)
- Triage incoming support cases ...
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