Found Description
Job Title – Technical Support Representative
Period – 24 months (Extension/Conversion possible)
Location – London, ON
Shift schedule: Rotational shift: Changes every 2 weeks 24X7X365 Need to be able to work all 3 shifts
Job Summary
We’re seeking dedicated individuals to fill the role of Service Availability Representative on a dynamic, fast-paced team. Bring your technical skills and customer-first attitude to help ensure smooth and uninterrupted service for our business operations!
In this pivotal role, you will provide first-level technical support, respond to inbound colleague calls and emails, and troubleshoot a variety of technical issues with efficiency and professionalism. Your expertise will help sustain vital business applications, escalate issues when necessary, and contribute to ongoing improvement initiatives—all while working in a collaborative, supportive environment.
Required Skil...