Technical Support (Quilmes) (Buenos Aires)

Our client delivers the first patented Secure BYO-PC solution—making remote work safe, simple, and cost-effective without locking down the entire device.

Your Role and Impact

As the first point of contact for customers and internal users, Technical Support Specialists are responsible for building strong relationships and delivering an exceptional user experience.

You will monitor phone and ticketing systems, troubleshoot technical issues in the application hosting environment, and coordinate with internal teams to support end‑user success.

You will resolve desktop and application issues across Windows and Mac systems, troubleshoot mail flow and connectivity problems, and ensure service levels are consistently met.

You'll also contribute to documentation and identify opportunities for process improvement.

Success in this role requires curiosity, technical agility, strong customer service skills, and the ability to thrive in a dynamic env...