Found Description
Enhance service efficiency as a Technical Support Operations Specialist. Leverage your automotive expertise to drive improvements and manage documentation within the dealer network.
In this role with the Senior Manager of Technical Support, you'll perform essential operational activities for the Technical Support team. Engage with tools like KDS and KGSIS, oversee technical service publications, and support document management. You will play a pivotal role in program analysis and improve service processes, ensuring repair procedures are accurate for the Canadian market.
Key Responsibilities:
• Create and publish service bulletins and technical documents
• Ensure timely translations and accuracy for Canadian service
• Analyze operational processes for continuous improvement
• Manage special tools program, including orders
• Support KGSIS administration and dealer program standards
Requirements:
• 3-5 years automo...
In this role with the Senior Manager of Technical Support, you'll perform essential operational activities for the Technical Support team. Engage with tools like KDS and KGSIS, oversee technical service publications, and support document management. You will play a pivotal role in program analysis and improve service processes, ensuring repair procedures are accurate for the Canadian market.
Key Responsibilities:
• Create and publish service bulletins and technical documents
• Ensure timely translations and accuracy for Canadian service
• Analyze operational processes for continuous improvement
• Manage special tools program, including orders
• Support KGSIS administration and dealer program standards
Requirements:
• 3-5 years automo...
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