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Technical support manager: lead, scale, & delight customers

Drata

méxico, méxico, Mexico Full-time July 24, 2026

Found Description

Drata is seeking a Technical Support Manager in Mexico to lead a team responsible for providing high-quality technical support across a complex platform. The successful candidate will coach and develop talent while managing day-to-day operations.

This position requires strong leadership skills, technical depth, and a customer-focused mindset. You will collaborate with various teams to ensure effective resolution of customer issues and improve support processes and experiences.

In addition to a competitive salary, the role offers stock options and comprehensive health benefits. #J-18808-Ljbffr

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