Technical Support Lead

Job Description Required Information Detail s1Role DevExt Support Agen t2 Required Technical Skill Set APIs, Troubleshooting, Web Technologies, Networking, Automatio n3 Desired Experience Range 6 - 10 Year s4 Location of Requirement- Chenna i5 Work Timings- Rotational shifts / 24×7 support mode l Desired Competencies (Technical/Behavioral Competenc y)Must-Have (Ideally should not be more than 3- 5)Strong understanding o f REST APIs, endpoints, webhooks, and HTTP response cod esHands-on troubleshooting experience acros s web technologies and applicatio nsAbility to read and debug code in any programming langua geStrong communication and customer-handling skil lsGood-to-Ha veBasic networking knowledge includin g DNS, packet analysis, and lo gsAutomation knowledge and understanding of triggers and optimizatio nsExperience with embedded content , iFrames, and integratio ns Responsibility of / Expectations from the Ro le 1 Troubleshoot and resolve complex technical issues related to APIs an...