Found Description
Elevate infrastructure solutions with L.B. Foster as a Technical Support Lead. Ensure operational excellence and technical performance of rail friction management systems through your expertise in diagnostics and troubleshooting.
The Technical Support Lead position involves working closely with the Field Service team to monitor and improve the operational performance of trackside friction management units. This role focuses on engaging with customers and internal teams, addressing technical challenges, and leading firmware and software updates. With over four years of experience required, you will leverage your technical skills to propose product improvements and deliver top-notch support.
Key Responsibilities:
• Track operational performance metrics of fielded equipment
• Troubleshoot and conduct diagnostic testing in the field
• Perform software and firmware updates on trackside systems
• Support warranty management of electronic and mechanical systems
• Develop ...
The Technical Support Lead position involves working closely with the Field Service team to monitor and improve the operational performance of trackside friction management units. This role focuses on engaging with customers and internal teams, addressing technical challenges, and leading firmware and software updates. With over four years of experience required, you will leverage your technical skills to propose product improvements and deliver top-notch support.
Key Responsibilities:
• Track operational performance metrics of fielded equipment
• Troubleshoot and conduct diagnostic testing in the field
• Perform software and firmware updates on trackside systems
• Support warranty management of electronic and mechanical systems
• Develop ...
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