Found Description
We would love for you to explore other opportunities within Asurion.
- Manage large amounts of incoming calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customers through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet or exceed client metric obligations.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow-up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Has completed at least 2 years of college. High school graduates are welcome to apply.
- With at least 1-year BPO tech work experience and with at least 6 months ...