Technical Support Engineer with Spanish

Cooling / Air‑Conditioning Technician or Engineer

We are looking for a knowledgeable and customer‑focused Technician or Engineer to provide remote (telephone‑based) technical support for computer room and data center cooling applications. In this role, you will act as a key technical reference for our customers, leveraging your solid experience in the cooling industry — particularly with DX and chilled‑water systems — to support both pre‑sales and post‑sales activities.

Responsibilities

• Provide technical support and guidance to customers via telephone and email.
• Assist customers with product selection, system design, and troubleshooting.
• Attend appropriate quality conference calls.
• Collaborate with the sales team to provide technical expertise during the pre‑sales process.
• Conduct post‑sales support by addressing customer inquiries and resolving technical issues.
• Stay updated on industry trends, b...