Technical Support Engineer & Trainer

Job Responsibilities

• Plan, organize, and deliver technical training programs for technicians covering engines, electrical systems, hydraulics, batteries, fleet management systems, and other technical disciplines.
• Establish and maintain training facilities, equipment, and learning aids to support effective hands-on learning.
• Provide advanced technical support and conduct customer visits to resolve complex product and service-related issues.
• Coordinate technical readiness for new forklift and equipment releases, including software, special tools, and training schedules.
• Manage and support all training activities relating to Environmental, Safety and Health (ESH) requirements.
• Plan and organize site surveys for Very Narrow Aisle (VNA) and heavy equipment installations.
• Develop engaging training materials, presentations, videos, and technical documentation.
• Conduct technical co...