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Technical Support Engineer (Tokyo Based)

Zoom

Japan, Tokyo, Japan Full time February 16, 2026

Found Description

Technical Support Engineer (Tokyo Based)


What you can expect

The ideal Technical Support Engineer is someone who will be passionate about our cloud collaboration vision and have a great attitude. The Technical Support Engineer is expected to be highly proficient in all areas related to our Zoom products. Must have technical support experience supporting enterprise clients.

About the Team

Zoom values customers, team members, and community care. They offer hybrid work and respect individual styles. The team includes senior staff and specialists for support. Emphasis is on collaboration and teamwork. This role is based in Tokyo, and you will report to the manager in Japan.

What we’re looking for

[Required]

  • Be a Fluent Japanese speaker. Business level English ability is also necessary for this position

  • Understand networking concepts, protocols, and troubleshooting methodologies.

  • ...

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