Found Description
Customers trust the Alation Data Intelligence Platform for self‑service analytics, cloud transformation, data governance, and AI‑ready data, fostering data‑driven innovation at scale.
Job Description
Alation is hiring an experienced Technical Support Engineer to join our advanced support team. As a Technical Support Engineer, you will provide advanced‑level technical support, helping our customers integrate with the Alation platform. You will be responsible for troubleshooting and debugging complex issues as well as acting as an escalation point with customers and internal teams.
What You’ll Do
- Provide advanced‑level technical support to Alation customers, partners, prospects, and other support engineers.
- Specialize in at least one of the support specialization areas and serve as an SME for internal and external customers.
- Contribute to the Alation Support Knowledge Base by regularly authoring, editing, and updating technical...
Ready to Apply?
Submit your application for Technical Support Engineer (Santiago) at Alation
Apply Now