Technical Support Engineer — Power BI & ITIL Expert

Link-Worldwide is seeking a Technical Support Specialist in Valle de Chalco, Mexico. This full-time role requires a Bachelor's degree in Systems or Computer Science and at least three years of experience in technical support. The specialist will handle first-level support and manage tickets effectively.

The position promises opportunities for growth and development, along with legal benefits under Mexican labor law. Required skills include ITIL methodologies, ticket management using ServiceNow, and proficiency in G Suite and Power BI.