Technical Support Engineer

Job Title: L3 Support Employment Type: Full-Time Location: Remote in Mexico Job Description: Client is looking for two L3 support candidates who are highly proficient in Python with strong data handling skills. Required Skills & Qualifications: - Bachelor’s degree in computer science, Information Technology, or related field. - 3 years of experience in L3 support or similar roles. - Strong proficiency in Python programming and scripting. - In-depth knowledge of MongoDB. - Experience with monitoring tools, log analysis, and incident management. - Familiarity with ETL processes and data streaming concepts. - Excellent problem-solving and communication skills. - Ability to work independently and as part of a team. Preferred: - Experience with cloud platforms (AWS). - Knowledge of key management and encryption best practices. - Familiarity with CI/CD pipelines and DevOps practices.