Found Description
What will you do?
* Provide general technical support for customers, particularly regarding technical information on products, prices, discounts, and application information during the pre-sales & after sales process
* Evaluate product and create bill of materials based on job requirements.
He/She is also responsible in pricing review of quotation opportunities from Inside Project Managers & Sales team
* Answers technical emails or chat inquiries from customers.
Uses technical related documents for references to all ASCO owner's manual, technical bulletins, drawings, & other internal tools, etc.
* Provides support to Inside Project Managers on warranty request & service visits
* Set Order Review Meetings (ORM) with FSE & Engineering (VATS) & Lead BOM Review Meeting, Kick Off Meeting
* Communicate with Sales after Engineering releases outline & coordinate approved submittal with ISS
*...
* Provide general technical support for customers, particularly regarding technical information on products, prices, discounts, and application information during the pre-sales & after sales process
* Evaluate product and create bill of materials based on job requirements.
He/She is also responsible in pricing review of quotation opportunities from Inside Project Managers & Sales team
* Answers technical emails or chat inquiries from customers.
Uses technical related documents for references to all ASCO owner's manual, technical bulletins, drawings, & other internal tools, etc.
* Provides support to Inside Project Managers on warranty request & service visits
* Set Order Review Meetings (ORM) with FSE & Engineering (VATS) & Lead BOM Review Meeting, Kick Off Meeting
* Communicate with Sales after Engineering releases outline & coordinate approved submittal with ISS
*...
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