Found Description
As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring about improvements in processes with autonomy.
You could be the next 'Nozomier'! If this sounds like you, read on.
In this role you will:
- Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust
- Provide post-sales break‑fix, consulting, and collaboration with all stakeholders to resolve technical issues.
- Perform exceptional customer service relating to infrastructure design, deployment, testing and verification, as well as optimisation as needed.
- Drive interactions with customers for resolution of issues while interacting internally with Product and Engineering Teams as needed.
- Develop and maintain core competency on Nozomi Networks entire product line and techn...