Found Description
We are WAY4 Services , a software company specializing in payment processing and serving financial institutions worldwide.Our main product is a digital payments software platform WAY4 – a card processing system.We provide our payment software platform for banks, processors, telcos, national switches, fleets, and other companies across various regions globally.Core ResponsibilitiesOn-call Support:Participate in scheduled shifts to provide continuous support coverage.Incident Management:Perform initial assessment, analysis, and resolution of client inquiries and technical issues.Operational Support:Support clients' daily operations within Way4 modules, addressing any errors or performance issues.Technical Consulting:Advise client stakeholders (IT Managers, Engineers, DBAs) on technical and functional aspects of Way4 products.Bug Tracking:Identify and reproduce reported issues/bugs in a test environment.Code & Kernel Analysis:Analyze Way4 core and custom code to pinpoint the root cause...