Found Description
Job Title
Technical Support Engineer
Job Purpose
ENDUSER Support Field Support Engineer
Qualification
Graduation
Certifications
CCNA MCSA CompTIA A
Experience
4 Years
Responsibilities
- Hardware Setup: Install, configure and maintain desktop computers, printers and other peripherals.
- Software Installation: Install and configure operating systems, office applications and other software as required by users.
- System Configuration: Set up user accounts, permissions and security settings according to organizational policies.
- EndUser Assistance: Provide technical support to end‑users via phone, email or in‑person. Troubleshoot and resolve hardware and software issues.
- Problem Diagnosis: Identify and diagnose hardware and software issues; perform repairs or elevate to higher‑level support if necessary.
- Remote Support: Use remote deskto...
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