Found Description
What You’ll Do:
We are seeking a Technical Support Engineer to provide world‑class technical assistance to our customers. In this role, you will troubleshoot complex issues, assist with integrations, and ensure customer success by resolving technical problems efficiently. You will work closely with engineering, product, and customer success teams to deliver an exceptional support experience.
Responsibilities:
- Be the initial point of contact for customer issues. As a Technical Support Engineer for our clients, you will play a crucial role in ensuring their success and satisfaction with our products. Troubleshoot, analyze, and resolve complex and technical issues while delivering exceptional support in a timely manner.
- Solve issues with Salesforce custom flows, custom fields, data, reporting, and workflows. Analyze issues with Nue data, integrations and product functionality.
- Provide Salesforce and Nue best pract...