Technical Support Engineer: API & Backend Escalations

DevSavant Inc. in Colombia is seeking a Technical Support Engineer to join our Support team. You will resolve complex technical issues and troubleshoot APIs and backend systems, ensuring customer satisfaction.

The ideal candidate will have 2–4 years of experience in SaaS environments and strong skills in problem-solving and analytical thinking.

This role requires excellent English communication skills and the ability to work in a fast-paced environment.