Found Description
We’re Hiring: Technical Support Engineer (Advanced Level)
Location: Hybrid | CDMX
Are you an experienced Application Support professional with a passion for solving complex technical challenges?
What You'll Do
- Manage and resolve complex Level 2/3 incidents in collaboration with development teams.
- Lead root cause analysis and contribute to change management processes.
- Proactively monitor systems to prevent issues and ensure performance.
- Document best practices, technical solutions, and process improvements.
- Collaborate with vendors, account managers, and end users to ensure effective resolution.
What You’ll Bring
- Experience with frontend web technologies (jQuery, AngularJS).
- Backend development experience with AWS, Node.js, and Python.
- Strong database skills (MySQL, MongoDB) and SQL proficiency.
- Fluent English communication skil...
Ready to Apply?
Submit your application for Technical Support Engineer (Advanced Level) (Polanco) at Link-Worldwide
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