Found Description
Lightspeed seeks a Technical Support Consultant for Golf Implementation to enhance customer onboarding experiences. This role focuses on delivering both remote and onsite support for clients across North America.
As a key member of the Launch Services team, you will have 3+ years’ experience in customer service within a technical environment. Responsibilities include managing individual customer segments, troubleshooting issues, and ensuring completion of implementation tasks. Your expertise in the golf industry and technology will drive a seamless onboarding process and contribute to heightened customer satisfaction rates.
Key Responsibilities:
• Facilitate customer onboarding and implementation
• Offer in‑person and remote technical support
• Maintain consistent communication regarding project status
• Document project updates in CRM systems
• Collaborate with team to enhance client experience
Requirements:
• Minimum 3 years in a customer support role
• ...
As a key member of the Launch Services team, you will have 3+ years’ experience in customer service within a technical environment. Responsibilities include managing individual customer segments, troubleshooting issues, and ensuring completion of implementation tasks. Your expertise in the golf industry and technology will drive a seamless onboarding process and contribute to heightened customer satisfaction rates.
Key Responsibilities:
• Facilitate customer onboarding and implementation
• Offer in‑person and remote technical support
• Maintain consistent communication regarding project status
• Document project updates in CRM systems
• Collaborate with team to enhance client experience
Requirements:
• Minimum 3 years in a customer support role
• ...
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