Technical Support and Services, Hardware (Toronto)

Technical Support Analyst, Hardware – responsible for the 24x7 lifecycle management, administration, troubleshooting, and production support of Tangerine’s Windows and Linux server environments. This role provides hands‑on support across server hardware, operating systems, software platforms, and server hardening activities. The analyst supports both physical and virtual server platforms (VMware ESXi), VDI infrastructure for core banking systems and contact centers, as well as production and development environments.

Location: Toronto, Ontario, Canada

Responsibilities

• Build, configure, maintain, decommission, and harden Windows and Linux server hardware and operating systems in accordance with corporate compliance and hardening guidelines.
• Build, configure, maintain, and decommission physical server infrastructure in an HPE environment, including standalone and blade systems.
• Evaluate and participate in decision‑making for new server ...