Technical Support Analyst II - Troubleshooting & Escalation

Link-Worldwide in Chihuahua, Mexico is looking for a dedicated support agent to diagnose and troubleshoot ALLDATA issues. The candidate will provide training and guidance to customers and technical analysts as well as research ongoing issues for permanent resolutions.

A high school diploma is required alongside one to two years of experience in customer service and technical support. Proficiency in Windows, Android, iOS, and bilingual in English and Spanish are essential for this role.