Technical Support Analyst Full-Time Elgin County

Join the County of Elgin as a full-time Technical Support Analyst in St. Thomas, Ontario, and contribute to optimizing IT operations. This role focuses on first-line technical assistance, ensuring reliable end-user support across the organization.
Reporting to the Manager of Information Technologies, you will tackle diverse IT issues while promoting a culture of collaboration and knowledge sharing. Key tasks include assisting with technology deployments and maintaining accurate documentation of all support activities. Your commitment to providing professional, responsive service will make a significant impact.
Key Responsibilities:
• Deliver first-line support for business applications
• Manage user accounts and permissions requests
• Collaborate with IT staff and external vendors
• Maintain documentation for technical solutions
• Participate in on-call support for critical incidents
Requirements:
• Certificate or degree in IT or Computer Science
• 2-4 yea...