Technical Support Analyst for Bison Transport

Join Bison Transport as a Technical Support Analyst, dedicated to enhancing system efficiency and data management in our Continuous Improvement team. Tackle systems challenges while supporting vital business processes.
In the Technical Support Analyst role, you will play a crucial part in troubleshooting and resolving technical challenges experienced by Bison staff. Your responsibilities include creating data outputs, configuring TSMS settings, and utilizing EDI solutions. You'll be an integral part of a collaborative team that communicates effectively with business analysts and software developers to ensure quality solutions.
Key Responsibilities:
• Develop data outputs to support programs
• Address customer data requests for improvements
• Configure settings and changes in the Transportation Management System
• Ensure effective logging and tracking of customer requests
• Collaborate with EDI and other data roles
Requirements:
• Relevant post-secondary educa...