Technical Support Analyst Deskside Position

Become a key player as a Deskside Support Analyst with Compugen, delivering on-site support in an enterprise financial services setting. Your expertise will ensure smooth operations and compliance across technology platforms.
As a Deskside Support Analyst, your main responsibilities will include troubleshooting devices, performing installations, and ensuring compliance with IT standards. Collaborate with central teams while handling VIP support to enhance the technology experience for end-users. Your role will directly contribute to maintaining high service levels within a secure environment.
Key Responsibilities:
• Troubleshoot Windows and Microsoft 365 related issues
• Administer user access and collaboration permissions
• Conduct endpoint management and compliance checks
• Provide hardware and peripheral diagnostics support
• Manage the ticket lifecycle through ITSM solutions
Requirements:
• Degree in Computer Science or related field
• A+ Certification...