Found Description
Drive technical success with Vena as a Technical Support Analyst. This full-time role focuses on user support and IT system optimization across Canada in a collaborative environment.
In this position within Vena's Enterprise Information Technology team, you will ensure users can effectively perform their tasks by managing IT operations and resolving escalated support requests. Your responsibilities will include configuring equipment, maintaining network security, and managing software licenses. Become a valuable resource for enhancing technology standards within the organization.
Key Responsibilities:
• Manage end-user and shared service accounts effectively
• Install and troubleshoot desktop and audio/video equipment
• Maintain an inventory of hardware and software assets
• Oversee LAN/WAN-related services and connectivity issues
• Stay informed on emerging tech to propose improvements
Requirements:
• 2 years of IT systems support experience required
• St...
In this position within Vena's Enterprise Information Technology team, you will ensure users can effectively perform their tasks by managing IT operations and resolving escalated support requests. Your responsibilities will include configuring equipment, maintaining network security, and managing software licenses. Become a valuable resource for enhancing technology standards within the organization.
Key Responsibilities:
• Manage end-user and shared service accounts effectively
• Install and troubleshoot desktop and audio/video equipment
• Maintain an inventory of hardware and software assets
• Oversee LAN/WAN-related services and connectivity issues
• Stay informed on emerging tech to propose improvements
Requirements:
• 2 years of IT systems support experience required
• St...