Found Description
Overview
Technical Support Analyst
Work setup : We operate in a hybrid work environment, and applicants are open to working in the office two days a week.
Work schedule : Must be open to shifting schedules: 8am – 4pm and 3pm – 11pm Manila Time.
Employment type : Permanent
Location : Makati City, Metro Manila
Pay range : ₱31,000 - ₱40,000
We are recruiting Technical Support Analysts who are fluent in English to join our Global Technical Support team based in Manila. This team supports Cambridge's English Learning business and is responsible for resolving technical issues related to Cambridge's digital products and platforms, as reported by external and internal customers.
Responsibilities
- Provide technical support to external customers (administrators, users and teachers) and Cambridge Sales and CS Teams for the English business stream.
- Investigate issues to ...
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