Technical Support Agent Wealth Management

Elevate your career as a Specialized Wealth Management Technical Support Agent with Desjardins. Provide vital IT application support while managing user assistance and optimizing systems use.
Join Desjardins' Business Solutions Department to tackle various technology challenges. Your expertise is crucial in administering the MIC platform, managing computer equipment, and assisting users with technical incidents. Be the go-to IT expert and enhance user interaction with systems by delivering tailored solutions and training programs.
Key Responsibilities:
• Perform MIC platform administration tasks efficiently
• Reactivate passwords and maintain new user setups
• Manage desktops, laptops, and office equipment
• Analyze and propose solutions for technological needs
• Provide basic training and support for users
Requirements:
• College diploma in a related field
• Minimum one year of relevant experience
• Knowledge of French is essential
• Advanced profic...