Technical Support Advisor (French - speaking) On Site -MI36

Technical Support Advisor (French - speaking) On Site -MI36

Technical Support Advisor (French - speaking) On Site -MI36

We are looking for Technical Support Agents with French to provide technical assistance to a project with a world leading software development company.

Requirements

• Excellent interpersonal and communication skills: French Native + Spanish or English Advanced
• Training or experience in IT technologies/products, especially in Cloud technologies or products related to Office, Outlook, Onedrive, Exchange, Sharepoint, Sharepoint, Lync Server, Microsoft Windows (valuable)
• Ability to handle diverse customer situations, with empathy and professionalism.
• Critical and logical thinking for effective problem solving

What will you do in this role?

• Assist external/internal users of the client's technical products or services; identify, investigate, research and provide resolution to use...